Transportation

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Needing Medical (Non-Emergency) Transportation?*
Call us at 573-756-4314 ext. 112!

*Limited to elderly/disabled patients only. Patients utilizing other home care providers (not including L.I.F.E., Inc. or LIFE In-Home) are encouraged to contact SMTS @ 573-431-5765. Elderly/disabled patients WITHOUT a home care provider can call the L.I.F.E., Inc. office at 800-596-7273. NO same-day appointments will be allowed. Please call as far in advance as possible to schedule your ride. Priority will be given to doctor's visits. Our transportation program currently runs Monday through Friday.

If our transportation service is unavailable, you may also call Quality Transportation at (573) 546-7497.

 

Notifying the Public of Rights under Title VI

LIFE Inc. posts Title VI notices on our agency’s website, in public areas of our agency, in our board room, and on our buses and/or paratransit vehicles.

LIFE Inc. operates its programs and services without regard to race, color, or national origin, in accordance with Title VI of the Civil Rights Act of 1964.

For more information on LIFE Inc. of Farmington, MO Title VI program, and the procedures to file a complaint, contact Pauline Niehaus at 573-756-4314 ext. 115 or email to: paulinen@lifecilmo.org.  You may also visit our administrative office at 725 E. Karsch Blvd, Farmington, MO 63640 or visit our website www.lifecilmo.org.

If you believe you have been discriminated against on the basis of race, color, or national origin by LIFE Inc., you may file a Title VI complaint by completing, signing, and submitting the agency’s Title VI Complaint Form.

How to file a Title VI complaint with LIFE Inc.:

  1. To obtain a Complaint Form, please contact Pauline Niehaus at LIFE Inc., 573-756-4314 ext. 115.

 

  1. In addition to the complaint process at LIFE Inc., complaints may be filed directly with the Federal Transit Administration, Office of Civil Rights, Region VII, 901 Locust Street, Suite 404, Kansas City, MO64106 or call1-800-368-1019.

 

  1. Complaints must be filed within 180 days following the date of the alleged discriminatory occurrence and should contain as much detailed information about the alleged discrimination as possible.

 

  1. The form must be signed, dated, and include your contact information.

If you need this information in another language or format, please contact   Pauline Niehaus at 573-756-4314 ext. 115.